Hi there!
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My name is Lucía,
I am a UX specialist and Product designer with an all-around set of skills and a taste for creative challenges.
Make yourself at home.
01 My background
Press play for a sneak peek into my story
02 My UX work
End-to-end Product Design
HILLROB HUB
​Redesigned and tested Hill Robinson’s workplace portal to improve usability and engagement — leading to a 37% rise in users and clearer access to key content across 8 internal sites.
UX/UI design, UX research, Usability testing, Fluent UI design system
Mobile-first design
EVENTURE APP
Developing a concept for seamless event management grounded in research from a leading finance firm.
UX research, UI design, Typography, Brand identity, Usability testing
UX/UI Redesign
SPOTLIGHT NEWS
Redesigned a creative giant’s internal News Centre, achieving a 101% spike in engagement in its first month.
UX Research, UX/UI design, Heuristics evaluation, Fluent UI design system
Beta testing
ANALYTICS BETA
Planned and led the Beta testing of a software Analytics product to empower companies to measure their impact and support their employees with data-driven decisions.
Beta testing, UX Research, Diary studies, Interviews, Stakeholder management
Laura Colantuono
Head of Internal Communications at Fremantle
“I had the pleasure of working with Lucia on a year-long project to build our global intranet, and I couldn't be more impressed with her expertise and professionalism. She was not only highly knowledgeable and skilled but also incredibly patient and collaborative throughout the entire process. I would highly recommend Lucia to anyone seeking a top-notch UX consultant, and I hope to have the opportunity to work with her again in the future."
David Mantic,
Business consultant at IBM
“Lucia has been dedicated, diligent, well-structured and curious throughout the whole 3-month training.
She's acquired new skills very quickly but haven't forgotten to use her unique and personal style in everything she's done.
I have not doubts she is able to replicate and demonstrate the above mentioned traits in her future roles.”
03 What my clients & mentor say about me
04 My professional experience
MAY 2023 - SEP 2024
Addin365,
UX Consultant
Worked for a highly successful technology business delivering software products and business solutions in the M365 environment for companies like WPP, Saint James´s Place and Fremantle Media. Responsible for leading and managing projects of up to £200k in direct collaboration with the Head of Consultancy.
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Key responsibilities:
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Enterprise UX Strategy & Design – Designed and delivered high-impact digital employee experiences and business solutions for organizations with 15,000+ employees, leveraging qualitative and quantitative research.
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Stakeholder Management & Requirements Gathering – Conducted interviews and gathered requirements from stakeholders across industries, producing reports that guided user-centered design decisions aligned with business goals.
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Business Process Mapping & Optimization – Analyzed and mapped business areas and workflows to identify opportunities for increased efficiency and improved digital solutions.
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Client & Cross-Functional Collaboration – Built strong relationships with clients and facilitated collaboration between operational, development, and communication teams to drive project success.
SEP 2024 - OCT 2024
Teatro Español,
Luces de bohemia
Assistant Set Designer - Contract
Collaborated with set designer Carolina Gonzalez to develop sketches, mood boards, and visual references that successfully conveyed design concepts, earning critical acclaim and captivating an audience of over 32000 spectators.
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Key achievements:
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Historical & Cultural Research - researched the historical, cultural, and thematic elements of the 1920s setting to ensure the design choices met the exceptional standards of one of Spain's oldest, most prestigious public theatres.
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Props & Set Design Leadership -Led the selection and design of over 100 props, set dressing, and decorative elements, overseeing a team of prop makers to maintain the highest production standards.
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Budget Management & Cost Efficiency - oversaw a budget exceeding 5,000€ for props and set decoration, ensuring cost-effective and high-quality outcomes.
NOV 2024 - SEP 2025
Hill Robinson, Contract
Product Designer
Key achievements:​
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End-to-End UX/UI Design – Led the end-to-end UX/UI design for eight interconnected sites, conducting comprehensive user research and site evaluations to identify key usability challenges. Uncovered gaps in content discoverability that led users to rely on internal teams for content access.
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Information Architecture (IA) – Reported improvement of task completion after research showed ongoing confusion with asset location. The upgrades focus on clarifying label ambiguity, strengthening information scent, and shifting from a narrow, deep navigation structure to a broader, shallower one for more intuitive access.
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Usability Testing & Iteration – Developed a research plan and conducted a moderated usability test, tracking average time on task, error occurrence rate, and user satisfaction score to identify areas for improvement. The test led to key changes to refine the user experience ahead of launch - see my portfolio for a detailed account of this process.
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Stakeholder Collaboration – Supported content strategy and management by working with six stakeholder teams, including the executive board, to ensure consistency and quality. Conducted research, presented key findings, and guided group and one-on-one training sessions. Oversaw that teams had the necessary tools and resources to produce content for the designed sites, receiving overwhelmingly positive feedback.
FEB 2023 - MAY 2023
Compañía Nacional de Teatro Clásico (Spain's National Company of Classical Theatre),
Assistant Set Designer - Contract
Collaborated with set designer Carolina González in the theatre production Valor, Agravio y Mujer directed by Beatriz Argüello.
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Key responsibilities​
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Prop Design, Creation & Restoration – Designed, crafted, and restored over 30 props, utilizing a range of techniques and materials, including Photoshop, AutoCAD, digital printing, plaster molds, paints, wood, leather, and PVC.
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Set Logistics & Technical Coordination – Supervised the installation, transport, and proper use of set elements, ensuring seamless execution by the technical team and cast.
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Budget & Resource Optimization – Managed a €2,000 budget, balancing cost constraints with high-quality outcomes—demonstrating strong project management, prioritization, and strategic decision-making skills
APR 2022 - SEP 2022
Eve Leibe Gallery,
Gallery Manager & Curator (Maternity cover)
Worked for a contemporary art gallery handling the art of successful emerging artists, selling work for up to £10k nationally and internationally.
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Key responsibilities
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Project & Operations Management – Oversaw all administrative aspects of a commercial art gallery, managing £7K+ budgets, coordinating national and international logistics, and executing marketing strategies. Gained proficiency in project management tools (Trello), design software (Adobe InDesign), and customer engagement.
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Communication & Relationship Building – Developed strong communication and collaboration skills while liaising with artists, institutions, collectors, and funders
EDUCATION
Coursera, Google UX Design Certificate
FEB 2024 - FEB 2025
Comprehensive, hands-on program focused on user research, wireframing, prototyping, and design tools like Figma and Adobe XD. Developed practical skills to tackle real-world UX challenges.
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Open Classrooms, Online: Agile Project Management Certificate
NOV 2022 - MAR 2023
Project-driven bootcamp focused on Agile methodologies (Scrum) for software development. Developed skills in team collaboration, backlog grooming, and project management.
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UAL Central Saint Martins, London: MRes Art: Theory & Philosophy // Awarded with a Distinction/ A+
SEP 2018 - JUN 2020
Graduated with Distinction (A+). Focused on speculative thinking, critical analysis, and interdisciplinary research in philosophy, aesthetics, and neuroscience.
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UCM, Madrid: Fine Arts Degree
SEP 2013 - JUN 2017
Focused on visual arts, design principles, and creative problem-solving, developing a strong foundation in artistic expression and critical thinking. This background enriches my UX/UI design work, blending creativity with a deep understanding of aesthetic and functional design.
MY KNOWLEDGE LEVEL IN SOFTWARE
FIGMA
95%
IN DESIGN
80%
ADOBE PREMIERE
85%
ADOBE PHOTOSHOP
85%
CANVA
80%
MICROSOFT 365
90%
CONTACT
I'm always happy to hear about exciting projects.
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Email:
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Tel:
UK +44 07934494101
Spain +34 628664947
